Privacy Policy

DATE OF LAST MODIFICATION - September 19, 2024

Welcome to the WIN SOURCE ® website. We are committed to safeguarding your privacy and ensuring the security of the personal information you share with us. This Privacy Policy outlines how WIN SOURCE and its affiliates collect, use, and manage personal data when you interact with our website or complete transactions. It also extends to the use of our checkout functions on third-party platforms, such as websites operated by our suppliers. By using this site, you agree to the terms of this Privacy Policy. We encourage you to review the policy carefully to understand how we protect your information.

• Importance of Privacy Protection

We understand your concerns about privacy when using our website, services, and products (collectively, "Services"). Protecting your privacy is crucial to us. This privacy statement details how we collect, store, process, use, and transmit your personal information to ensure its security and confidentiality.

• Data Security

We want you to feel secure knowing that your personal data is safe with Win Source. We take reasonable measures to protect your data, providing a superior, personalized shopping experience. If you have any questions or concerns about our privacy practices, please contact us using the contact information provided at the end of this privacy statement.

• What Does Win Source Do?

Win Source is a global leader in electronic component distribution, providing high- quality components and professional supply chain management services. We are dedicated to meeting our customers' diverse needs quickly and reliably. For more information, please visit the "Win Source" page on our website.

• Scope of the Privacy Policy

This privacy policy is formulated by Win Source, responsible for managing and processing your personal information. Win Source is committed to following best practices in collecting, using, and protecting your personal information. We collect this information to:

• Describe the types of personal information we collect.
• Explain how and why we collect and use your personal information.
• Illustrate how we share your personal information within Win Source and with third parties (such as suppliers and manufacturers).
• Introduce your rights and choices regarding your personal information.

We offer a wide range of products and services, so we encourage you to read this privacy policy carefully. This policy applies to our website (www.win-source.net) and our mobile applications on iOS and Android platforms (collectively, "our Services"). Using our Services indicates your consent to the practices described in this privacy policy. If you have any questions or concerns, please feel free to contact us.

• Collection and Use of Customer Personal Information

When you interact with our website, we collect the following types of personal information essential for providing our services and ensuring a seamless user experience:

• Name: Used during account registration and order processing to ensure correct assignment and delivery of orders.
• Shipping and Mailing Addresses: Ensures accurate and prompt delivery of products and for billing purposes.
• Phone Number: Used during order processing to confirm order details or provide customer support when necessary.
• Email Address: Used to send order status updates, shipping notifications, promotional details, and other important communications.
• IP Address: Enhances network security, prevents fraudulent activities, and protects your account from unauthorized access.
• Financial and Credit Card Information: Used solely for payment processing, secured through encryption measures.
• Fax Number: Used when necessary to receive documents or information via fax.
• Company Name (if applicable): Used for processing corporate customer orders and providing personalized services and communications.
• Other Information: Such as user preferences and purchase history, used to optimize user experience and recommend suitable products.

We hope this privacy policy clarifies how we handle your personal information. If you have any questions or concerns, please contact us.

• Automatically Collected Non-Personal Information

We also automatically collect some non-personal information to improve website functionality and user experience:

• Cookie Information: Used to personalize user experience, remember your preferences and login status, and help us track user activity.
• Pixel Tag Information: Typically used in our advertising campaigns to measure ad effectiveness and user responses.
• Digital Behavior Data: Records your activities on the website, such as page views, click streams, and time spent, helping us analyze website usage and improve structure.
• Pages and Frequency of Visits: Helps us understand which content is most popular and optimize our services and content offerings.
• Search Terms: Keywords searched by users help us optimize search functions and content display to better meet user needs.
• Geolocation Data: When appropriate, analyzing geolocation data allows us to offer localized services, such as language preferences and region-specific promotions.
• Purpose and Methods of Information Collection
• Creating and Maintaining User Accounts

During registration, you need to provide necessary registration information and set a password. We collect your name, contact information, and other basic information for identity verification, customer support, sending account-related important notices, and ensuring you can fully utilize our services. Regularly updating account information helps maintain data accuracy and security. We collect this information through registration forms.

• Processing Purchases and Transactions

When making purchases or transactions, we collect payment information provided through credit cards or payment platforms, protected through encryption to ensure payment security. We also collect purchase details used for payment processing, shipping, invoicing, and transaction record-keeping to ensure smooth transaction completion.

• Requesting Information or Submitting Queries

When you contact us via customer support forms, email, or phone, we record these interactions to improve service quality. We collect your contact information and query details for quick and effective responses and support.

• Customizing Website Content

To provide a more personalized website experience, we use cookies and tracking technologies to analyze your browsing habits and preferences. Through this data, we can recommend and display more relevant content, enhancing user satisfaction and website efficiency.

• Providing Access

When accessing our website via personal computers or mobile devices, we may collect device models, operating systems, browser types, and IP addresses. This information helps us optimize website performance, ensure content compatibility with devices, and provide an accessible user experience, allowing all users to smoothly access and use our services.

• Participating in Activities

When participating in market surveys, sweepstakes, contests, or other promotional activities, you may need to provide personal information, such as contact information, to notify winners and distribute prizes. The information and feedback collected will be used to evaluate the effectiveness of activities and plan future events, enhancing user participation and attractiveness.

• Market Research and Advertising Campaigns

We use customer data for market segmentation, analyzing the usage habits and shopping interests of different user groups. This information helps us more effectively target advertising and marketing strategies, optimizing ad content and strategy to improve relevance and effectiveness.

• Business Management and Optimization

We actively handle various administrative and logistical data to improve customer service quality and response speed. These activities include but are not limited to order processing, inventory management, and logistics optimization, ensuring efficient and transparent service processes. We share POS system information with partner manufacturers, aiding in better understanding market demand, optimizing product supply chains, and ensuring our business complies with industry standards and regulatory requirements, providing safe and reliable products and services to customers.

• Identity Verification and Security Protection

For identity verification and security protection, we adopt multi-layered security strategies, including two-factor authentication, regular password update prompts, and periodic security audits. These measures help ensure the security of user accounts, preventing unauthorized access and fraud. Our network and data security team employs the latest encryption technologies and security protocols, continuously monitoring potential threats to prevent data breaches and ensuring the integrity and confidentiality of customer information.

• Credit Evaluation

For credit evaluation, we collaborate with multiple reputable external credit agencies, using comprehensive data provided by these agencies to analyze customers' credit history and payment behavior. This helps us assess potential credit risks and offer the most suitable payment terms and plans to each customer, reducing default risk and enhancing customer satisfaction.

• Product and Technology Development

In product and technology development, we invest substantial resources in using advanced data analysis techniques and machine learning algorithms to extract insights from large volumes of user data, guiding product innovation and service improvements. Our development team continuously seeks to enhance user experience and service personalization through technological upgrades while ensuring our IT systems' security measures are industry-leading. Additionally, we continuously strengthen user privacy protection measures, ensuring all user data processing complies with the strictest data protection standards.

• Your Rights
• Right to be Informed

You have the right to know how we collect, use, store, and protect your personal information. To ensure information security, we will verify your identity before processing your request. If you have any questions, please contact our customer support team for detailed information.

• Right of Access

You can request access to all personal information we store. Upon submitting a formal "Information Request" application, we will process and provide relevant information.

• Right to Rectification

If you find your personal information inaccurate or incomplete, you have the right to request corrections at any time. We will promptly update the information to ensure its accuracy.

• Right to Restrict Processing

In certain circumstances, you can request us to restrict processing your personal information. For example, when disputing information accuracy, you can request processing restriction until we verify its accuracy.

• Right to Erasure

You can request us to delete stored personal information. We will fulfill your request within the scope allowed by law, including fulfilling necessary legal obligations or completing transactions. If your information is deleted, it may affect some personalized services and experiences.

• Right to Object

For legitimate reasons, you have the right to object to our processing of personal data. You can object at any time, and we will stop processing your data unless we can demonstrate legitimate processing reasons.

• Right to Reject Direct Marketing

You have the right to opt-out of receiving advertisements or marketing information. If you wish to stop receiving our advertisements, please contact our customer support team, and we will remove your information from our advertising database and stop sending advertising content.

• Right to Reject Automated Decision-Making

If you do not wish your information to be used for automated decision-making or analysis, you can request to stop such processing. Please contact our customer support team to submit your request.

• Right to Data Portability

You have the right to obtain a copy of the personal information you provided to us in a structured, commonly used, and machine-readable format and transmit it to another data controller. This allows you to transfer data easily from one service provider to another.

• Right to Complain

If you believe our data processing practices violate relevant legal provisions, you can file a complaint with the data protection supervisory authority. We recommend contacting us first so we can address your concerns.

To exercise the above rights or for more information, please contact our customer support team, and we will gladly assist you.

• Transparent Use of Cookies and Tracking Technologies

To enhance your browsing experience and provide personalized services, Win Source uses cookies and tracking technologies. These technologies allow us to store key information to identify your device and remember your preferences, such as login status and geolocation information, when you visit the website, optimizing website performance and delivering targeted content.

Cookie Functions Include:

• User Experience Optimization: Cookies remember user preferences and login information, allowing seamless access to personalized features and settings.
• Analysis and Performance Improvement: We use cookies to collect visit statistics, including page traffic and visit patterns, to evaluate and enhance website content and structure.
• Security Enhancement: Cookies help us perform security verifications and prevent fraudulent activities, protecting user data from unauthorized access.
• Online Advertising
• Interest-Based Advertising

We participate in interest-based advertising and collaborate with third-party advertising companies to display relevant ads based on your browsing history. Usually (but not always), the shared information is provided through cookies or similar tracking technologies. Cookies and tracking technologies can identify certain information about the device you are using, such as your preferences, browser type, visit times, dates, and other data. Our third-party partners use this information to display ads relevant to your interests and evaluate ad effectiveness, such as performing attribution, analysis, and market research.

• Cross-Device Linking

We may integrate your device information through third-party partners so that the content you see on one device can trigger related ads on another device. These cross-device links ensure you can see more relevant ad content. These links may include ad delivery from desktop devices to mobile devices and from mobile devices to desktop devices.

• Your Choices
• Interest-Based Advertising

To learn more about interest-based advertising and how to opt out of network advertising, visit the Network Advertising Initiative or the DAA Consumer Choice Page. If you are located in the EEA, you can also visit Your Online Choices to manage ad preferences and opt-out of cookies.

• Mobile Advertising

You can limit interest-based ads on mobile devices by adjusting device settings to "Limit Ad Tracking" (iOS) or opting out of interest-based ads (Android). Visit Your Ad Choices to download the AppChoices app to control ad settings on mobile devices.

• Cookie Management

You can choose to set your browser to reject cookies or receive warnings when cookies are set. If you reject cookies, some features and services may not function properly. Refer to your browser settings for more information on cookie management.

• Third-Party Tracking Technologies
• Google Analytics

We use Google Analytics to analyze website usage and help us understand how users interact with the website. If you do not want your website visit data to be used by Google Analytics, you can opt-out by visiting this link: Google Analytics Opt-out.

• Social Media Integration

Our website includes social media features, such as Facebook's "Like" button, which may collect your IP address, record the pages you visit, and set cookies for social media features. Data processing practices for social networks are detailed in their respective privacy policies: Facebook Cookie Policy.

• User Control Choices

You can control the acceptance and rejection of cookies by adjusting your browser's cookie settings. Most browsers automatically accept cookies, but you can choose to reject them or receive warnings when cookies are set. Please note that disabling cookies may affect your ability to access or use certain website features. By making this information clear, Win Source aims to help users better understand how we use cookies and tracking technologies and manage them according to personal preferences. We commit to maintaining the highest standards of transparency when using these technologies, ensuring users can trust our respect and protection of their privacy.

• Information from Computers

To enhance website functionality and improve user experience, Win Source may independently or through partnered third-party service providers collect detailed information about user devices. This data includes, but is not limited to, browser types, operating systems, IP addresses, geolocation, access times and dates. Additionally, we track whether users access the website via mobile devices, referring source websites, search engine keywords used, pages viewed, and user activities on specific pages, including media content such as images and videos viewed. The purpose of collecting this information is to help Win Source gather broad demographic information, identify user behavior trends, perform statistical analysis, and assist in technically diagnosing server issues and managing website operations. By analyzing this data, we can ensure the smooth operation of the website, provide proper user authentication, and offer personalized experiences. Win Source is committed to using this information to provide users with more customized product and service advertisements, thereby increasing user satisfaction and engagement. All data processing strictly adheres to data protection laws and our privacy policy to ensure the security and privacy of user information. By transparently disclosing our data processing methods, we empower users to manage their personal information. Detailed privacy policies and user data management options can be viewed on our website.

• Disclosing Information to Third Parties

Currently, this website does not adhere to "Do Not Track" settings from web browsers nor provide users the option to opt-out of being tracked. We are not responsible for any information you disclose to any third party through this website.

• Security

Win Source takes commercially reasonable measures to protect data transmitted through the website, particularly financial information. However, we cannot guarantee the security of information transmitted via the internet. We use a variety of security technologies to protect user information, including secure servers, firewalls, and credit card information encryption. Unfortunately, transmitting or retaining information on any device always carries potential risks, so we cannot guarantee the absolute security of information transmitted over the internet. We are not responsible for:

• Any unauthorized access to or illegal use of information, including personal information.
• Information disclosure resulting from users' failure to properly protect usernames, passwords, or customer IDs.
• Data Retention

We highly value your information security and adopt multi-level physical, administrative, and technical protection measures to ensure the integrity and security of information collected through our website transactions and customer service. We deploy secure servers, firewalls, and encryption technologies to protect all user information.

We determine the duration of retaining your personal information based on applicable legal obligations and contractual fulfillment. Generally, when we no longer need your personal information to fulfill our legal obligations or business purposes, we ensure its secure deletion or anonymization. Typically, transaction records are deleted after fulfilling statutory retention requirements (transaction records refer to records of purchases, invoices, refunds, returns, and credit card payments). For any questions or concerns regarding our privacy practices, please contact our customer support team for assistance.

• Automated Decision-Making

We may use your personal information for automated decision-making, which could impact your legal rights or other significant matters. Automated decision-making refers to decisions made using computer algorithms (or similar technologies) without human intervention. For example, we use automated decision-making to prevent fraudulent transactions. To protect personal information and ensure your rights and interests are not harmed, we have taken appropriate measures, including providing channels for human intervention and opinion expression.

If you believe automated decision-making has affected you, you can request a manual review of these decisions. Please contact the team for more information on the process and exercising this right.

• Children's Information

This website does not intend to solicit, collect, or retain personally identifiable information from users under the age of 13. If you are a parent or guardian and believe we have collected information about a child through the website, please contact us immediately. We will take appropriate steps to delete such information and ensure that similar situations do not occur again. Protecting children's privacy and safety is one of our top priorities, and we commit to complying with relevant laws and regulations to ensure children's information security.

• User Consent

Users consent to our use and storage of their personal data (including user identification information) in any location where we conduct business (including countries/regions outside the user's country/region). If you wish to discuss this privacy statement and the information we collect, you can contact us using the address provided in this privacy statement. We are committed to protecting your privacy and processing your personal data in accordance with applicable data protection laws and regulations.

• Business Transfers

If we are involved in a merger, acquisition, bankruptcy, reorganization, or asset sale, or there is a change in ownership or control, your information may be sold or transferred as part of that transaction. We will ensure that your personal information continues to be protected under this privacy statement in such cases.

• Changes

We may occasionally update this privacy statement. The latest version of the privacy statement will govern our use of your information and will always be available on our website. We encourage users to regularly review this statement to stay informed about any updates. We reserve the right to notify you of changes to the privacy statement by email or any other means, but this is not our obligation. If you continue to use this website after changes to the privacy statement, you accept these changes.

Contact Information

If you have any questions about our use of information, please contact us at: service@win-source.net

2024 WIN SOURCE Electronics. All rights reserved.